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Frequently Asked Questions

How long after I complete a purchase can I ask for a refund?

A refund request can be submitted within 30 days after the purchased item has been delivered to you. You can read our Return & Refund Policy here.

Where can I learn more about the payment and processing on your store?

For more insight, you may also want to read Klezz's Terms of Service here or Privacy Policy here. You can also read our Payment Policy here.

What payment method do you accept?

We accept a variety of payment methods to make your shopping experience seamless. This includes UPI, major credit and debit cards such as Visa, MasterCard, RuPay and American Express. We also support payments through Google Pay, PhonePe, Paytm and Net Banking. For your convenience, some regions may have additional local payment options available, which will be displayed at checkout. You can read our Payment Policy here.